The website FAQs mention another Direct Express phone number at the back of each card. Toll-Free Direct Express contact number: 1(800) 333-1795.Customers can call it to enroll or close their card. A toll-free Direct Express customer service number is provided throughout the FAQs section on their website. The main way to contact Direct Express is via phone. How Do I Contact Direct Express Customer Service? Also, your Direct Express card number is not linked to a bank account, so it cannot be used as a checking account. This is because Direct Express cards are not meant to be used to receive external payments other than federal benefits. However, chances are you will find out there is none associated with your Direct Express card number.Ĭomerica Bank does not provide cardholders with Direct Express routing numbers. You might try to call the Direct Express customer service number to request it. If you are considering adding money to your card or using it to receive payments, you may be looking for your Direct Express routing number. Does Direct Express Card Have a Routing Number? Once you receive your card, call the Direct Express contact number on the card to have it activated. If your card is taking too long, call Direct Express to follow up. However, the Direct Express customer service FAQs section notes that replacement cards take 7 to 10 days to arrive via standard mail. There was no indication of how long the delivery of new Direct Express cards takes.

We checked the Direct Express website to confirm how long the cards take to be delivered. How Long Does It Take to Get a Direct Express Card in the Mail?Ĭonsumer review #3744422 indicates that, at times, cards take much longer than expected to arrive. In a press release, it was noted that the U.S Department of the Treasury’s Bureau of the Fiscal Service announced Comerica Bank as the official agent for the Direct Express prepaid debit card program.ģ. What Bank Is Associated with Direct Express?Īccording to a footnote on the Direct Express website, the debit card is issued by Comerica Bank and licensed by MasterCard. They were put on hold for 3 hours and kept being transferred before eventually being cut off.ĭirect Express - Liars and a fraud card company do not trust this company they will steal you blind.Ģ. They could not get through to the Direct Express customer service team to sort the issue out or get a refund. Yet, when cardholders contact Direct Express, they do not always get the much-needed assistance.įor example, in Direct Express review #1649967, the customer complained that money was stolen from their account. There are numerous complaints about being hacked, missing money, unexplainable holds, unauthorized charges, identity theft, and many more. Funds are limited to your federal benefits deposited on the card.Īlthough the card is aimed to provide a safe and easy way of receiving federal benefits electronically, Direct Express reviews on PissedConsumer indicate otherwise. It differs from a debit card in that you cannot add money. Unlike a credit card, you cannot use it to get a loan, and it does not charge interest on the money spent. However, there are key differences between a Direct Express card and regular debit and credit cards. You can also use the card to withdraw money from an ATM. You get cash back when you purchase with the card at various stores. It can also be used to make a wide range of payments, including at grocery stores, drug stores and pharmacies, gas stations, restaurants, doctor’s offices, department stores, etc. The card functions like a regular debit or credit card. Call the toll-free Direct Express phone number for enrolment-1(800) 333-1795 or visit a local paying federal agency near you. According to the Direct Express website, it is easy to apply for a card. It is a great alternative for direct deposits.Īnyone who qualifies for social security benefits is eligible for the card, and you do not need a bank account. The Direct Express card is a debit MasterCard aimed at offering an easy and convenient way to receive federal benefits such as Veteran’s benefits, social security, and SSI.

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